Americas Best Value Inn Foxboro Reviews | Expedia (2023)

Americas Best Value Inn Foxboro Reviews | Expedia (1)

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Reviews of Americas Best Value Inn Foxboro

2 out of 5

Americas Best Value Inn Foxboro

105 Washington St, Foxboro, MA

7.0

Good

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window

Rating 10 - Excellent. 271 out of 981 reviews" "

10 - Excellent

271

" "10 - Excellent 28%

Rating 8 - Good. 293 out of 981 reviews" "

8 - Good

293

" "8 - Good 30%

Rating 6 - Okay. 206 out of 981 reviews" "

6 - Okay

206

" "6 - Okay 21%

Rating 4 - Poor. 105 out of 981 reviews" "

4 - Poor

105

" "4 - Poor 11%

Rating 2 - Terrible. 106 out of 981 reviews" "

2 - Terrible

106

" "2 - Terrible 11%

7.1/10

Cleanliness

7.4/10

Staff & service

7.5/10

Amenities

6.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

4/10 Poor

Alexander

Traveled with partner

May 21, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

The lobby, hallways, and room stunk so bad of smoke and weed. Overall it was dirty. Glad it was only a one night stay because it was disgusting. Breakfast is just bagels and old juice

Stayed 1 night in May 2023

Response from Guest Relations on May 23, 2023

Dear Alexander,Thank you so much for all your comments. We're sorry to hear about any lack of cleanliness during your visit, as this is never our intention. We'll be sure to have our housekeeping team look into all your comments further and make changes where necessary. Please consider joining us again soon.

2/10 Terrible

Cheryl

May 19, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolutely terrible! The room had dirty underwear, bedsheets, food in the refrigerator, trash on the floor, dirty bedsheets, boxers hanging off the shower rod! Terrible is an understatement!! Manager offer to refund room and provide free parking for concert. Otherwise awful!

Stayed 1 night in May 2023

Response from General Manager on May 21, 2023

Dear Cheryl,Thank you for being our valued guest. Our goal is to provide clean accommodations, so we apologize for falling short of our standards. Rest assured, we'll take action to ensure any missteps won't be repeated. We hope you will return in the future for a much better stay.

8/10 Good

Carol

Traveled with family

May 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We reserved and confirmed a non-smoking room with a king bed. When we arrived, the gentleman at the desk said "non-smoking double" - I showed him my confirmation and he quickly changed us to a room with a king! It was obvious that renovations had been done to the facility - our room in no way resembled the pictures on the website - I would suggest updating your website pictures to give a more accurate depiction of your inn. Very minor "complaints" - There was no channel guide for the TV/we are not from the area, so had a hard time figuring out the channels. Also - there was no phone in the room - if we had an emergency or even a simple request, how would we reach the front desk? The only other issue was the placement of the outlets - they were under the shelf next to the bed - We are 74 and 91 years old - and had to get down on the floor to plug in our phone charger. Our grandsons often play baseball in the Foxboro area, so we would definitely stay here again. Thank you for a pleasant stay. (Also: wish the restaurant was open for breakfast!)

Stayed 1 night in May 2023

Response from General Manager on May 19, 2023

Dear Carol,Thank you for allowing our team to serve you during your travels. It was our pleasure to assist with your king room, and we trust you enjoyed a restful night's sleep. We apologize for any inconvenience caused by the concerns in your room, and we appreciate your comments. Thanks for taking the time to share your experience, and we would be delighted to welcome you back.

6/10 Okay

Suzanne

Traveled with family

May 16, 2023

Disliked: Staff & service

Rooms were great. Cleaning staff not so much.

Stayed 4 nights in May 2023

Response from General Manager on May 17, 2023

Dear Suzanne,Thank you for taking a moment to share your feedback. While we are happy you enjoyed our accommodations, please accept our sincerest apologies for any issues you had with our housekeeping staff. If there's something specific you'd like to discuss, please feel free to contact us as we always want our guests to have an exceptional experience. It's our hope we have another chance to impress you in the future.

8/10 Good

Matthew

Mar 28, 2023

Stayed 3 nights in Mar 2023

10/10 Excellent

h raymundo

Mar 19, 2023

Stayed 1 night in Mar 2023

10/10 Excellent

Kevin

Traveled with group

Mar 13, 2023

Liked: Staff & service, amenities, property conditions & facilities

Everyone thing was great.Friendly & Helpful Staff.Cleanliness of ENTIRE PROPERTY

Stayed 1 night in Mar 2023

Response from General Manager on Mar 14, 2023

Dear Kevin, It was such a pleasure to welcome you to Americas Best Value Inn Foxboro! We work hard to meet expectations like yours, and we’re happy to hear our friendly, dedicated team and high standards of cleanliness hit the mark for you. Thank you for your glowing review, and we hope you will allow us the privilege of welcoming you back again soon!

10/10 Excellent

Michele

Mar 8, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great room and staff!

Stayed 14 nights in Feb 2023

Response from General Manager on Mar 9, 2023

Dear Michele,From our wonderful accommodations to our friendly service, we're thrilled to know that you enjoyed everything about your time with us at Americas Best Value Inn Foxboro. Please come back and join us again soon.

Response from General Manager on Mar 1, 2023

Dear Manuel,We enjoyed having you, though we regret that you were unable to enjoy our bar this time around. We understand that this is one of our most desired amenities, and we're looking forward to reopening it soon for the enjoyment of our guests. Overall, we hope you had a great time here in Foxboro!

10/10 Excellent

Michele

Feb 22, 2023

Stayed 14 nights in Feb 2023

8/10 Good

Christopher

Feb 14, 2023

Stayed 1 night in Feb 2023

10/10 Excellent

Sheila

Business traveler

Jan 29, 2023

Liked: Cleanliness, staff & service, room comfort

Nice and Comfortable

I was very comfortable here. No issues with check in, the rooms were clean and no loud noises. This was a business trip.

Stayed 1 night in Jan 2023

Response from General Manager on Jan 30, 2023

Dear Sheila,Your comfort is our pleasure! We are so happy we had everything you needed for a relaxing and productive business trip here in Foxboro. Whether for work or leisure, we'd be honored to have you anytime!

8/10 Good

Cecile

Jan 23, 2023

Stayed 1 night in Jan 2023

6/10 Okay

David

Jan 5, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Eve

I was very disappointed to find the resturant and club was closed. The biggest reason I booked was so my wife and I could spend New Years Eve in the same hotel. They should post that it's under renovation and NOT open.

Stayed 1 night in Dec 2022

Response from General Manager on Jan 6, 2023

Dear David,Thank you for joining us for New Year's Eve. We are sorry to hear about your disappointment due to the restaurant being closed. We can see how better communication could have helped the situation, and will be sure to discuss your comments internally as we are always working to improve our guest experience. It is our hope we have the opportunity to impress you once the restaurant reopens.

2/10 Terrible

Angela

Traveled with partner

Jan 3, 2023

Disliked: Staff & service

The front desk clerk and manager were extremely rude. They were saying I had to pay again, although I had confirmation I paid online. It was terrible so we ended up leaving and driving home.

Stayed 1 night in Jan 2023

Response from General Manager on Jan 5, 2023

Dear Angela,Thank you for taking a moment to share your feedback. Please accept our sincere apologies for what you dealt with at our property. We do not tolerate poor service and will immediately speak with our team to ensure our guests are treated with respect and kindness. Please be well, and we hope you have safe travels.

10/10 Excellent

Diana

Jan 2, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was clean and fresh.

Stayed 2 nights in Dec 2022

Response from General Manager on Jan 5, 2023

Dear Diana,Anytime you visit Americas Best Value Inn Foxboro, you can always expect clean and relaxing accommodations. Thank you so much for the great review. We can't wait to welcome you back again soon.

8/10 Good

David

Jan 2, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2023

10/10 Excellent

John

Dec 26, 2022

Liked: Cleanliness, amenities, property conditions & facilities

very clean and quiet to rest on the holidays

Stayed 1 night in Dec 2022

Response from General Manager on Dec 26, 2022

Dear John,We were happy to provide you with a clean, quiet place to rest, and we're glad you enjoyed your visit. If you're in the area again, please come back to see us at Americas Best Value Inn Foxboro!

8/10 Good

Douglas

Dec 25, 2022

10/10 Excellent

Michele

Dec 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and excellent value

Response from General Manager on Dec 16, 2022

Dear Michele,Thank you for your perfect review score! We are so glad our clean accommodations and exceptional value were highlights during your stay! It would be our pleasure to host you again at Americas Best Value Inn Foxboro, so please come back soon!

10/10 Excellent

David

Traveled with family

Dec 12, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I want a clean room that you use mostly to sleep in and then go out to see sights. This fit the bill. Great for seeing a Patriot Game. Definitely stay again.

Stayed 4 nights in Nov 2022

Response from General Manager on Dec 14, 2022

Dear David,Thank you for your recent stay at Americas Best Value Inn Foxboro as well as your wonderful review. We are happy you enjoyed our prime location and clean rooms. We look forward to welcoming you back for future games.

8/10 Good

todd

Nov 27, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Pats game; part of bigger trip

location of hotel is ideal to walk to Gillette; hotel leases out parking to tailgaters so if you are staying at hotel be sure they reserve a spot for you. Hotel price was okay and it served the purpose of myself but wouldn't necessarily stay with my family.

Stayed 2 nights in Nov 2022

Response from Guest Relations on Nov 29, 2022

Dear Todd,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our convenient, affordable accommodations worked well for your needs, and we invite you to stay with us again should you be back in the area.

8/10 Good

Martin

Business traveler

Nov 14, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel for the money

Good hotel for the money. Staff was pleasant, but no morning coffee the morning I was there and no beverage vending machine. But the overall value of this hotel was really great and it was clean. I will definitely book again. The value is well worth it.

Stayed 1 night in Nov 2022

Response from Guest Relations on Nov 15, 2022

Dear Martin,We're thrilled to know that our wonderful value and kind team members impressed you at Americas Best Value Inn Foxboro! Please consider coming back to stay with us again soon.

8/10 Good

Rob

Traveled with family

Nov 8, 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Conveniently located for Gillette Stadium... Way overpriced even for football weekends.

Stayed 2 nights in Nov 2022

Response from General Manager on Nov 10, 2022

Dear Rob,We are delighted to know that our location was convenient for you and your plans at Gillette Stadium, and we trust you had a great time exploring all the area has to offer. We look forward to welcoming you back should your travels point you back in our direction. Come back soon.

10/10 Excellent

Julia

Oct 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very quiet. The front desk theyvwas very helped.

Stayed 3 nights in Oct 2022

Response from Guest Relations on Oct 31, 2022

Dear Julia, It brightens our day to know that you had a wonderful experience at Americas Best Value Inn Foxboro! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another incredible stay again soon!

8/10 Good

John

Traveled with group, Business traveler

Oct 24, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Recently renovated

Stayed 2 nights in Oct 2022

Response from General Manager on Oct 25, 2022

Dear John,It's great hearing from you, and we're glad you were impressed with our initiative of positive change! Overall, we hope you had everything you needed for a comfortable time at Americas Best Value Inn Foxboro. We would love to see you again!

10/10 Excellent

Laurie

Traveled with partner

Oct 22, 2022

Liked: Staff & service, amenities, property conditions & facilities

It was a good value for the money we paid. There was a restaurant next door we ate at that was good. The room was large, clean, updated, quiet. The continental breakfast was sparse. Basically, coffee, bagels and fruit. In all honesty, I wouldn’t have expected more as the cost for the night was reasonable.

Stayed 1 night in Oct 2022

Response from General Manager on Oct 23, 2022

Dear Laurie,Thank you so much for choosing Americas Best Value Inn Foxboro during your travels. We are thrilled to see that our peaceful and cozy accommodations were a highlight of your visit. Do not hesitate to let us know how we could've improved our breakfast options. Nevertheless, we would love to welcome you back again soon.

10/10 Excellent

Brian

Traveled with group, Business traveler

Oct 20, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Clean rooms that are updated.

Stayed 1 night in Oct 2022

Response from General Manager on Oct 23, 2022

Dear Brian, Thanks for leaving a review, and we are glad that you enjoyed your experience with us! Receiving recognition for our clean and modern accommodations is always appreciated. Should your travels bring you back to the area in the future, we hope you'll consider staying at Americas Best Value Inn Foxboro with us again!

10/10 Excellent

Jai

Oct 20, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place

Clean, comfortable place with plenty of parking. Breakfast didn't have a lot of options but was ok. WiFi didn't work at times but apart from these minor issues, I had a decent stay.

Stayed 2 nights in Oct 2022

Response from General Manager on Oct 21, 2022

Dear Jai,It was a pleasure hosting you at Americas Best Value Inn Foxboro! We're glad our clean, comfortable rooms and easily accessible parking impressed you. Thank you for your feedback about breakfast and the WiFi. We'll look into your comments further, and we hope to see you again soon.

10/10 Excellent

Laura

Traveled with partner

Oct 18, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

Stayed 2 nights in Oct 2022

Response from General Manager on Oct 19, 2022

Dear Laura,Thank you for your high rating! We at Americas Best Value Inn Foxboro are delighted that you enjoyed a lovely time with us, and we can't wait to welcome you back for another excellent visit in the future.

6/10 Okay

David

Traveled with family

Oct 15, 2022

Disliked: Amenities, property conditions & facilities

The back door is left open which caused some concern Breakfast was literally a joke.When i was trying to check out waited 5 minutes for soneone to answer the phone as noone was at the desk .

Stayed 1 night in Oct 2022

Response from Guest Relations on Oct 17, 2022

Dear David,We appreciate you taking the time to share your thoughts regarding your recent visit. We're sorry to hear that we failed to meet all of your expectations and that breakfast was not to your preference. Please accept our sincere apologies if the back door was not secured during your time with us; we will review this internally to ensure this is improved. Your feedback is important as we continually strive to provide our guests with an enjoyable experience, Thank you for your comments, and we hope to have the opportunity to impress you on another occasion.

6/10 Okay

Verified traveler

Traveled with family

Oct 15, 2022

Didn’t really seem that safe. Had to enter the hotel for our room in the back alley. The door didn’t shut tight so anyone could enter.

Stayed 1 night in Oct 2022

Response from Guest Relations on Oct 17, 2022

Thank you for taking the time to share your thoughts regarding your recent visit. We're sorry to hear of any issues you encountered when you entered via the side door and if you felt it wasn't as safe as you were expecting. While this has never been a problem, we will certainly address your concerns with our maintenance team regarding the security of the door. We're grateful for your feedback, and we hope to have the opportunity to provide a better experience the next time you're in the area.

6/10 Okay

William

Traveled with partner

Oct 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s ok

Stayed 4 nights in Oct 2022

Response from Guest Relations on Oct 17, 2022

Dear William,We appreciate that you took the time to share your recent experience; however, we are sorry we did not meet your expectations. Thank you, and happy travels ahead.

8/10 Good

Susan

Traveled with partner

Oct 15, 2022

Liked: Cleanliness, property conditions & facilities

Located only 1 mike from Gillette Stadium. Clean and they provided lots of complimentary snacks

Stayed 2 nights in Oct 2022

Response from General Manager on Oct 17, 2022

Dear Susan,We were happy to provide you with clean, convenient accommodations, and we're glad you enjoyed the snacks. If you're in the area again, please come back to see us.

10/10 Excellent

William

Business traveler, Traveled with family

Oct 8, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quick and friendly check-in, accommodated our needs for a second night's stay with pre-checkin in same room for next night. Easy and convenient to accommodate for surgery next day.

Stayed 1 night in Oct 2022

Response from General Manager on Oct 10, 2022

Dear William,It was a pleasure hosting you at Americas Best Value Inn Foxboro! We're glad you felt welcome upon arrival and that our location was convenient for your needs. If you're in the area again, please come back to see us.

4/10 Poor

Mark

Sep 28, 2022

Disliked: Amenities, property conditions & facilities

Stayed 3 nights in Sep 2022

10/10 Excellent

Mike

Traveled with family

Sep 27, 2022

Liked: Cleanliness, staff & service

Perfect distance from Gillette Stadium. Rooms were clean, bed was comfortable and allowed for parking for the game at the furthest point on the road. Once we get back to the car we were on the highway within five minutes.

Stayed 2 nights in Sep 2022

Response from General Manager on Sep 29, 2022

Dear Mike,It is great to hear that our convenient location was perfect for your needs and that you appreciated our clean and comfortable accommodations. We loved hosting you at America's Best Value Inn Foxboro, and we would be honored to welcome you back again soon.

8/10 Good

Robert

Sep 26, 2022

Stayed 2 nights in Sep 2022

4/10 Poor

Jean Gardy

Business traveler

Sep 21, 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad experience

Friendly and respectful night staff but terrible morning staff

Stayed 1 night in Sep 2022

Response from General Manager on Sep 23, 2022

Dear Jean, Thank you for staying with us during your visit to Foxborough. It's disappointing to learn that we fell short of our goal of providing memorable hospitality all around. Rest assured, we'll refocus our efforts in this area going forward. We'll be working diligently to improve, and we hope to have another chance to impress you in the future.

10/10 Excellent

Pamela

Traveled with partner

Sep 21, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

This is a 2 star hotel but the renovated rooms are first rate --they are as good or better than most 3 or 4 star hotel rooms --and a tremendous value for the money. One mile to Patriot Place and the stadium. Breakfast is minimal --basically coffee and a bagel --but that is no big deal for us. No restaurant on premises and you will need to drive to get to one.

Stayed 1 night in Sep 2022

Response from General Manager on Sep 22, 2022

Dear Pamela,It was a pleasure hosting you at Americas Best Value Inn Foxboro! We're glad our updated rooms, convenient location, and affordable rates impressed you. If your adventures bring you back to the area, please come see us again.

10/10 Excellent

Elizabeth

Traveled with partner

Sep 19, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the room are remodeled

Stayed 1 night in Sep 2022

Response from General Manager on Sep 20, 2022

Dear Elizabeth, We're happy when you're happy! Thank you for joining us at Americas Best Value Inn Foxboro and for taking the time to leave a review. It sounds like our well-appointed rooms were just what you were looking for, and we're happy to hear it. Join us again the next time you're in town for another cozy stay at a great value.

8/10 Good

steven

Traveled with partner

Sep 19, 2022

Liked: Staff & service, amenities, property conditions & facilities

For a low budget property it was clean and convenient

Stayed 1 night in Sep 2022

Response from Guest Relations on Sep 21, 2022

Dear Steven,We are happy to hear that you appreciated our reasonable rates, clean accommodations, and convenient location. It was a pleasure hosting you, and we hope to see you again soon!

4/10 Poor

Jonah

Sep 18, 2022

Disliked: Amenities, property conditions & facilities

Stayed 1 night in Sep 2022

8/10 Good

steven

Sep 18, 2022

Liked: Cleanliness, staff & service

basic accommodations, was fairly quiet. I will return.

Stayed 2 nights in Sep 2022

Response from General Manager on Sep 20, 2022

Dear Steven,Many thanks for your positive review of Americas Best Value Inn Foxboro! We're glad our simple accommodations and quiet environment made your stay pleasant. We appreciate your kind praise and look forward to your next visit!

10/10 Excellent

miguel

Traveled with family

Sep 18, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property near Gillette good restaurants near by

Stayed 1 night in Sep 2022

10/10 Excellent

Wanda

Traveled with family

Sep 17, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you want to know...

Very clean! Great price! Just down the street from Gillette stadium and about 20 minutes to Xfinity. Would stay here again! Breakfast not so good, but typical. Toast your own bagel, mini muffins, coffee and juice. Overall though I would recommend this place.

Stayed 1 night in Sep 2022

Response from Guest Relations on Sep 19, 2022

Dear Wanda,Thank you for your kind comments and for choosing to stay at Americas Best Value Inn Foxboro! We are so happy to hear you thoroughly enjoyed our convenient location as well as our clean and comfortable accommodations. We look forward to your next visit!

10/10 Excellent

Natalia, Brighton

Sep 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Impeccable in every aspect, from check in to check out. Friendly staff, modern and comfortable room, squeaky clean throughout. Impressive. I had a great time here.

Stayed 1 night in Sep 2022

Response from Guest Relations on Sep 19, 2022

Dear Natalia,Thanks for staying at Americas Best Value Inn Foxboro. We're delighted we impressed you with our friendly hospitality, modern accommodations, and clean environment! The pleasure was all ours, and we look forward to your next visit!

10/10 Excellent

Jaime

Sep 15, 2022

Stayed 1 night in Sep 2022

10/10 Excellent

John L

Sep 11, 2022

Stayed 1 night in Sep 2022

10/10 Excellent

Frederick

Traveled with family

Sep 8, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff.

Stayed 1 night in Sep 2022

Response from General Manager on Sep 12, 2022

Dear Frederick,Thank you for taking the time to share your comments with us. We are happy to hear that you appreciated our friendly and helpful staff members. It was a pleasure hosting you, and we hope to see you again soon!

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